Student Customer Service/Data Entry Clerk At Intact Service Centre

Overview
We are seeking a detail-oriented and organized Customer Service/Data Entry professional to join our team. This role involves managing customer interactions, accurately entering data, and maintaining database integrity to support our operational needs. The ideal candidate will possess strong computer skills, excellent organizational abilities, and experience working with office software and databases. This position offers an opportunity to contribute to a dynamic environment where attention to detail and efficiency are valued.

Customer Service Representative (Full-time in the summer, Part-time later)

Service Ontario offices- located at 10909 Yonge St. in RICHMOND HILL, and AURORA - 35 SUNDAY DRIVE are seeking outgoing, organized, and professional customer service representatives to join our team and provide top-notch service to customers at the Service Ontario private issuing office (operated by a private company)

Customer Service Representative: Duties and Responsibilities

• Maintain updated knowledge of relevant Service Ontario services in order to provide adequate services to customers
• Promptly respond to and resolve customer issues
• Process health card, driver's license and vehicle transactions accurately by following prescribed protocol
• Obtain necessary information from customers to adequately and efficiently process transactions
• Foster and maintain relationships with customers to improve retention rate

Customer Service Agent: Requirements and Qualifications

• Must be available to work shifts between the hours of 9 a.m.-8 p.m. Monday -Friday and 9 a.m. - 5 p.m. on Saturdays. Flexibility with your availability is required within this time frame
• High school diploma or equivalent
• Multilingual candidates are encouraged to apply
• Strong communication skills in English
• Experience in a fast-paced customer service-related role would be an asset
• Excellent written and verbal communication skills with attention to detail
• Strong keyboarding skills
• Ability to foster and maintain working relationships
• Organizational skills with the ability to manage numerous priorities in a busy office environment
• Positive and service-oriented attitude
• Ability to learn and thrive in a fast-paced and sometimes high-pressure environment while maintaining a high level of customer service
• Intermediate computer skills
• Willingness to work as part of a team
• Efficient, organized and a natural problem solver
• High level of patience and ability to manage a variety of customer needs
• Must be able to provide an acceptable Criminal Record & Judicial Matters Check (CRJMC) upon being hired

Pay: $18.00-$26.00 per hour

Benefits:

• Casual dress
• Company pension
• Dental care
• Flexible schedule
• On-site parking
• RRSP match
• Tuition reimbursement
• VRSP

Work Location: In person