Summer 2025 Administrative Internship – Undergraduate (Hybrid)

1.0 FTE Full time Day - 08 Hour R2444683 Hybrid 108650001 HR Other PALO ALTO, 500 Pasteur Dr, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

Healthcare Summer 2025 Administrative Internship Program – Undergraduate (Hybrid)

At Stanford Health Care, we're driven each day by our mission to heal humanity through science and compassion, one patient at a time. When you join us as an Intern, you'll become a part of this legacy of leading-edge, coordinated, and compassionate care. You’ll gain valuable experience in the chosen field and gain exposure to an invigorating business environment that includes interacting with leaders in various areas.

As an intern in a hybrid role, you will be offered the flexibility of working with your peers and leaders in both onsite SHC location and virtually from your alternate work location via various collaborative platforms such as Zoom and Microsoft teams.

Come join one of our Teams! We have hybrid undergraduate internship opportunities available in Summer 2025 for multiple areas.
Our past summer interns have participated in areas that provide a diverse range of experiences, allowing interns to develop critical thinking, technical proficiency, and organizational skills while contributing to meaningful projects within Stanford Health Care, such as:

Supply Chain Distribution Center: Interns will work directly with the shortages work group, which involves members from multiple divisions of Stanford Medicine’s supply chain. They will support every aspect of the healthcare supply chain, from clinical approval of substitute items to procurement and distribution to clinicians. Interns may also assist with mapping and coordinating with strategic vendors to support supply chain reliability efforts. This role offers a holistic view of hospital supply chain operations, including how supply disruptions are identified and managed, substitute identification, clinical approval, system implementation, and logistics and distribution. Interns will gain insights into performance improvement and supply chain resiliency.

Interventional Platform Education and Quality: Interns will participate in conducting hand-off communication, data collection and analysis, wound class audits, and OR/SPD instrument process optimization. They will be introduced to various departments within the Interventional Platform area. Successful candidates for this department are fast learners, familiar with MS Office, and self-motivated.

Facilities Management, Space Planning, and Sustainability Program: Interns will support various areas in facilities management, space planning, and sustainability programs, focusing on project coordination and employee engagement. They may also participate in marketing and branding activities, including creating marketing assets, software and systems related to sales, and data collection and analysis. Interns will be exposed to activities such as food safety audits and inspections, serving as guest experience ambassadors, and participating in daily and weekly operations meetings. They may also support inventory management activities, including participating in Gembas and assisting project managers with meeting preparation and organization. Additionally, interns may focus on quality improvement initiatives and projects, such as viz-wall redesign, updating project documents to optimize labor utilization, and conducting evaluations of quality and compliance.

Service Excellence: Interns will engage in data analysis to support patient experience performance evaluation and decision-making. They will develop surveys and dashboards/visuals, manage new and ongoing projects, review and ensure the quality of key organizational reports, and manage internal survey processes. Successful candidates for this department are detail-oriented, highly organized, and analytical

The Healthcare Summer 2025 Administrative Internship Program at Stanford Health Care offers interns the opportunity to develop a diverse range of key skills, such as:

• Critical Thinking: Interns will learn to identify process, manage operation disruptions, substitute identification, clinical approval, system implementation, and logistics and distribution.
• Technical Proficiency: Interns will gain insights into department operations and performance improvement.
• Technical Skills: Familiarity and Proficiency in Microsoft suite (Word, Excel, PowerPoint) and project management tools along with self-motivation are essential for success in this area.
• Organizational Skills: Intern participates in daily and weekly operations meetings and support project managers with meeting preparation and organization. Interns will support every aspect of the healthcare organization such as approval process, procurement and distribution. Detail-oriented, highly organized, and analytical skills are crucial for success in this area.
• Fast Learning: Interns will conduct hand-off communication, data collection and analysis, wound class audits, and instrument process optimization.
• Communication Skills: Interns will support efforts in project coordination, employee engagement, marketing activities, food safety audits, guest experience, inventory management, and quality improvement initiatives.
• Data Analysis: Interns will engage in data analysis to support various areas for performance evaluation and decision-making.
• Project Management: Interns will develop surveys and dashboards/visuals, manage new and ongoing projects, review and ensure the quality of key organizational reports, and manage internal survey processes.

Required: resume and completed application.
Applicants will be required to answer the following screening questions as part of their applications.

• What motivates you to choose Healthcare and SHC for your internship?
• Share a situation when you encounter a problem and how you solve it.
• Describe a time when you receive a constructive criticism.

Cover letters and letters of recommendation are not required.

A Brief Overview
The purpose of this job is to gain practical experience in health care operations and administration through contributions to department operations and initiatives.

Locations
Stanford Health Care - Palo Alto, California

What you will do

• Assist with detailed data gathering for initiatives, including synthesizing qualitative and quantitative data from a variety of sources
• Draft project deliverables that summarize key findings and propose solutions
• Interface with clinicians, employees, and leaders to share results and gain input
• Present findings and results to internal audiences
• Other special projects and duties as assigned.

Education Qualifications

• High School Graduate, at least 18 years old, and entering or returning to undergraduate studies at an accredited school in the fall

Experience Qualifications

• None required

Required Knowledge, Skills and Abilities

• Strong oral and written communication skills
• Demonstrated ability to solve problems by uncovering the root cause of an issue
• Demonstrated ability to work independently and as part of team
• Able to set individual goals and schedule based on overall project goals
• Accepts constructive feedback and takes action

Licenses and Certifications

• None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $25.30 - $32.26 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.