Systems Engineer
Posted on Jan. 15, 2025 by ALMR Consulting Pte Ltd
- Robertsganj, Singapore
- N/A
- Contract

Role: Systems Engineer
Responsibilities:
- Work closely with clients to understand their IT needs and design custom solutions.
- Set up and connect systems to ensure everything works smoothly.
- Troubleshoot and resolve IT issues.
- Log and prioritize support requests using the ticketing system.
- Coordinate with vendors for hardware fixes or software updates.
- Escalate complex issues when needed and assist with additional tasks as assigned.
- Build strong relationships with clients and keep them informed about project progress.
- Conduct reviews to ensure the project aligns with client expectations.
- Perform regular system updates and maintenance to ensure smooth operations.
- Automate repetitive tasks to improve efficiency.
- Suggest and implement changes to improve system performance.
- Conduct training sessions to help clients use IT systems effectively.
- Create user-friendly guides and FAQs for future reference.
- Implement and maintain robust security measures to protect data.
- Manage access controls and address vulnerabilities with timely updates.
- Participate in post-incident reviews and propose improvements.
- Keep accurate records of systems, configurations, and processes.
- Maintain a knowledge base for troubleshooting and team reference.
- Document all IT assets, changes, and recovery plans.
Requirements:
- Diploma or degree in IT, Computer Science, or related field.
- Experience as a System Engineer, Network Engineer, or similar role.
- Certification in CCNA, VMware, or ITIL is a plus.
- Strong problem-solving skills and a customer-focused mindset.
- Flexible, eager to learn, and able to work well alone or with a team.
Job Type: Contract
Experience:
- Systems engineering: 3 years (Preferred)
Work Location: In person
Advertised until:
Feb. 14, 2025
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