Ta Operations Associate

• Communicate effectively, providing proactive and transparent support to customers, both internal and external. Coupled with demonstrating influencing, collaboration, and relationship-building skills to meet customers' specific needs.
• Independently handle complex administrative, planning, and organisational tasks, including strategic planning and operations partnership.
• Bring innovative and creative ideas to enhance customer and patient experiences.
• Maintain a curious mindset, continuously learning and challenging existing processes and people.
• Manage and coordinate administrative projects, taking ownership to achieve the best outcomes for patients and customers.
• Collaborate with internal business functions and external customers, providing guidance on operational best practices and make decisions with integrity and adhere to compliance processes.
• Plan and execute commercial/medical meetings, ensuring compliance with current standards.
• Manage IGM and CLM responsibilities, maintaining accountability and compliance. Accurately update Customer Relationship Management System (CRM) with meeting details.
• Handle HCO & HCP sponsorships effectively.

About you:

• Minimum of 2 years of experience working in a professional organisation in a coordinator capacity.
• A proactive approach and a strong drive to solve problems and provide regular updates to stakeholders.
• Exceptional planning and organisational skills and ability to prioritise tasks based on customer requirements and organisational objectives.
• Experience in collaborating and innovating across different functions and with external stakeholders with a curious mindset that challenges the status quo.
• Enthusiasm for reviewing processes, policies, and systems to identify areas for improvement and taking action to establish new ways of working.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards