Tay Family Specialist (Bilingual English/Spanish)

Family Specialist- this is a full-time (40 hours), non-exempt, hybrid position, located at our Burlingame office.

Mission: We provide the people, place, and path for exceptional youth mental healthcare.

Vision: We aim to redefine what youth mental healthcare can be by delivering transformative support that doesn't just treat symptoms but changes lives.

Program Description

The Short-term Adjunctive Youth and Family Engagement (SAYFE) program is a comprehensive, full-service partnership (FSP) for 40 of the highest risk children/youth living in San Mateo County. SAYFE is designed to help children and youth achieve independence, stability and wellness within the context of their culture, community and family/caregiver. SAYFE seeks to stabilize youth in the community using natural support structures and through working in collaboration with San Mateo County.

Position Summary:

The Family Specialist is a member of our multidisciplinary team whose role is to serve parents, caregivers, and non-professional supportive adults of our youth (ages 6-18). This individual provides family-based mental health counseling, support, crisis-intervention, and case management services to children and families. The Family Specialists provide services at the program site and in the community, including, but not limited to, hospitals, schools, and family homes. The Family Specialist demonstrates great communication skills with clients, families, and program staff.

Core Competencies:

• Provides safe, effective, efficient, culturally competent, and youth-centered implementation of direct care in accordance with established policies, procedures, and standards of care.

• Represents Edgewood professionally by doing what they commit to doing, taking responsibility for their own mistakes, maintaining confidentiality, and carrying her/his fair share of the workload.

• Participates as an engaged team member to improve the overall effectiveness of one’s work group and to achieve shared goals by offering support, providing expertise, listening, and responding constructively in order to find solutions that team members can support.

• Is able to function effectively when under pressure, maintain self-control in the face of hostility or provocation, and manages their own behavior to prevent or reduce feelings of stress.

• Demonstrates openness to different and new solutions and can see the merits of perspectives other than their own within the treatment team.

• Accomplishes work objectives in a conscientious, efficient, thoughtful, and reliable manner.

• Expresses thoughts, ideas, and opinions clearly, fluently, and concisely in written and oral communication; while ensuring that information is passed on to others who should be kept informed.

• Commits to job activities even when obstacles impede progress, develops effective alternative solutions, and uses resources creatively to successfully address unanticipated events.

• Communicates with youth in a therapeutic manner to create safety and facilitate emotional expression, self-awareness, self-esteem, and social skill development.

• Maintains distinct and structured adult/child boundaries. (i.e., no hands-on contact with youth)

• Adapts to changes in job demands, work priorities, and organizational structure without adverse effects on one’s job performance.

• Can notice and accurately interpret what others are feeling based on their choice of words, tone of voice, expressions, and other nonverbal behaviors and responds by exercising clinical judgment.

• Identifies, plans, and delivers oral and written communications that make an impact and persuade her/his intended audiences.

• Shares information, advice, and suggestions to help others to be more successful.

• Assesses the strengths and needs of youth, families, and support systems.

• Contributes positively to creating a healing-centered, welcoming, anti-racist, LGBTQ+ affirming team and organization.

• Demonstrates cultural competency, humility, and sensitivity treating youth, families, and colleagues with dignity and respect.

Essential Functions:

• • Provide intensive home-based services, intensive care coordination, individual rehabilitation, collateral, assessment, plan development and case management services consistent with the Wraparound Model.
• Participation in all treatment reviews, program staff meetings, and IEP meetings when necessary.
• Complete mental health notes and other paperwork as indicated.
• Implement clinical policies and procedures and actively enhance communication, coordination and integration of care with other Edgewood service areas and with external providers.
• In collaboration with BCS Program Manager, perform functional behavioral analysis, interviewing youth, caregivers and treatment team members such as therapist, social worker, school staff, documenting relevant history, identified target behavior, antecedents/triggers, environmental factors, response to behavior, etc.
• Collaboratively develop Behavioral Plan, including specific target behavior frequency, duration and intensity, specific interventions, transition plan, plan to assist caregiver, formulating Behavioral Plan in collaboration with family and treatment team, obtaining signatures and overseeing its consistent implementation.
• Attend and participate in weekly supervision, group supervision, team meetings, and program trainings and meetings
• Maintain accurate documentation and paperwork including but not limited to time sheets, reimbursements, and mileage.
• Maintain professional behavior at all times, appropriately representing Edgewood’s mission and philosophy.
• All other duties assigned by supervisor or other Edgewood Management.

Applied Knowledge, Skills, and Abilities

• Two years of relevant experience working with children, youth, and families
• Bachelor's degree in a social service-related field required
• Own vehicle, California driver’s license and insurance
• Flexible schedule with ability to work early mornings and evenings as needed
• Strong organization skills as demonstrated by the ability to effectively manage multiple tasks and attend required meetings
• Must have demonstrated competence, reliability, and good writing skills in clinical documentation
• Must be considered in "good standing" with current job performance, measured by dependability, punctuality, attendance at trainings and required meetings, superior communication skills, knowledge of program rules and crisis management skills
• Ability to work as a team player
• Ability to work with diverse populations

Salary Information

The hourly rate for this position is: $33.50. As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:

• 16 days of PTO the first year and more thereafter
• Nine paid holidays
• Five health and wellness days off annually
• 10% additional pay for community-relevant second language fluency
• Medical/Dental/and Vision plans
• 403 B Retirement Plan with agency match
• Employee Assistance Program
• Commuter Benefits Program
• Medical and Childcare Flexible Spending Accounts
• Pet Insurance
• Identity Theft Protection Plan
• Paid employee referral program
• Career advancement opportunities
• Retention bonuses for many positions
• Continuing Education expense reimbursement
• Professional licensing fee reimbursement
• Professional Development reimbursement opportunities
• Verified Public Service Loan Forgiveness Employer