Technical Account Manager
Posted on Dec. 9, 2024 by Skyline Communications
- North Aurora, Australia
- N/A
- Full Time
Nice to meet you!
Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform—called DataMiner—makes sure that you can order your products online, watch the latest episode of your favorite show, or call your friends whenever you need them.
We’re looking for a Technical Account Manager
As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the user on all technical matters, and you function as an intermediary between the user and the different departments within Skyline.
DataMiner is deployed by 1500 companies in over 125 countries worldwide.
A glimpse of.your [future]
Transparency is a key value here at Skyline. So let's forget about empty job titles or colorful descriptions for a moment and take a look at what you'd actually be doing here.
- You will acquire and maintain detailed knowledge of all DataMiner features.
- You will take ownership of the full technical implementation of your projects.
- You will become your customer’s primary contact for all technical matters related to your projects.
- You will have to fully understand all aspects related to the functional and technical specifications of your projects.
- You will ensure sufficient documentation of all technical requests to other Skyline departments to guarantee the efficient implementation of all technical aspects of your project.
- You will troubleshoot all technical issues that affect project delivery.
- You will perform quality assurance from a functional perspective on all technical features in your projects.
- You will create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures.
- You will identify potential commercial opportunities and notify the appropriate Sales Manager.
What skills.do you require?
No doubt you know your way around code. But let's dig a bit deeper into the various technical skills you'll need to get started as a Technical Account Manager.
- Profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
- Profound knowledge of TCP/IP (firewalls, routers, …), multithreading, web services, and .Net Remoting
- Experience with HTML, XML, client-server systems and SNMP
- Familiar with software programming
- Strong affinity with MS Windows operating systems
- Knowledge of MySQL and Apache Cassandra is an asset
Your [competencies]
You'll be working in a highly technical environment prone to constant change and evolution. On top of that, you'll have to collaborate with a great many (marvelous) people. All very exciting! But it also calls for a special kind of mind- and skillset.
- You are a fast learner and adapt quickly to new situations.
- You have a positive can-do attitude.
- You are communicative and have effective interpersonal and organizational skills.
- You think logically and always keep the client's needs in mind.
- You have natural technical insight and are passionate about the benefits of software technology.
- You can work independently and prioritize tasks.
- You have good verbal and written communication skills in English.
- You have a bachelor’s, master’s or doctorate degree in ICT, Software and/or Telecom.
We work to.live[] {
not the other way around };
Don’t get us wrong. We love our jobs! The colleagues are awesome, the tasks are varied, and the company culture is exquisite. But we know there’s more to life than work: family, friends, pets, hobbies, traveling; you name it! So we try our very best to make sure that you can enjoy all parts of life to the fullest!
Well-being & health
Your health & happiness are our number one priority. From ergonomic office spaces to prime health insurance plans, we’ve got you covered.
Positive impact
We are dedicated to making a lasting impact on the future, from local community initiatives to company-wide environmental programs.
Money & benefits
We offer financial peace of mind through competitive compensation and a wide variety of small and large incentives.
Personal growth
Your future is really important to us. That’s why we support your personal development with continuous training & growth opportunities.
Flexibility & balance
You get the flexibility to work when & where you want. Or take time off when you need it. Because who knows you better than … you?
Close-knit community
We’ve got your back. You can always count on your fellow Skyliners for a helping hand, a good talk, and amazingly fun team events.
Advertised until:
Jan. 8, 2025
Are you Qualified for this Internship Role?
Click Here to Tailor Your Resume to Match this Job
Share with Friends!
Similar Internships
Technical Account Manager
The Technical Account Manager or Technical Sales Engineer for Enterprise will be responsible for dr…
Technical Account Manager
Come join the company that is reinventing cloud security and empowering businesses to thrive in the…
Technical Account Manager (Nordics)
Are you a true relationship builder with a strong understanding of sales, technology, people, and b…
Senior Technical Account Manager med nätverks inriktning
Hos oss på Advania Real Estate får du möjligheten att utveckla innovativa lös…
Senior Technical Account Manager
Hos oss på Advania Real Estate får du möjligheten att utveckla innovativa lös…
TECHNICAL ACCOUNT MANAGER TO SAMSUNG
Samsung is now looking for a Technical Account Manager for the IM B2B (Mobile Division, Business Sa…