Tiktok Shop - Junior Account Manager, Milan

Responsibilities

We are looking for an ambitious Junior Account Manager to support TikTok Commerce in Italy. The Account Management team is pivotal to onboarding and ensuring the success of key partners on our platform, curating an engaging product selection for TikTok users. Together, we'll redefine how partners engage with customers through content and social commerce, creating a unique and innovative commerce ecosystem. This role is based in our Milan office. Role Overview: As an Account Manager, you will: - Identify high-potential partners in Italy, build long-term partnerships, and support their growth through customized strategic plans. - Achieve TikTok Commerce’s financial targets by meeting individual goals. - Develop scalable mechanisms to ensure productivity improvement - Collaborate with cross-functional teams to enhance the partner and user experience, continuously driving improvement and innovation. - Analyze market trends to identify growth opportunities, fostering the evolution of the Italian e-commerce landscape. - Lead internal projects to strengthen the TikTok commerce ecosystem, including campaigns, product launches, and B2B marketing initiatives.

Qualifications

Minimum Qualifications: - Strong ability to influence and gain trust from both internal and external stakeholders, guiding them toward common goals. - Results-driven, with a passion for meeting and exceeding sales targets. - Analytical, data-driven thinker with the ability to independently develop strategic insights. - Comfortable with ambiguity and able to adapt quickly to changing conditions. - Fluent in English and Italian; adept at cross-cultural communication in a global, collaborative environment. Preferred Qualifications: - Eager to become a Social Commerce expert, learning best practices and driving its innovation - Proven expertise in e-commerce operations or strategy. - Demonstrable experience in business development and account management. - Hands-on experience in social commerce, content marketing, and influencer engagement. - Deep understanding of the Italian e-commerce landscape, with a personal network of local merchants.

Job Information