Tourism And Attractions Manager

Tourism and Attractions Manager

Parental Leave Contract (12 months)

Optus Stadium is one of Australia’s premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World’s Most Beautiful Stadium (Prix Versailles 2019). Our team pride ourselves on delivering a ‘fans first’ approach and are dedicated to creating memorable experiences. At the heart of our business is a high performing and passionate team committed to innovation, inclusivity, and quality. We take pride in being an equal opportunity employer and operate in a vibrant and collaborative environment.

Job Purpose

The Tourism and Attractions Manager at Optus Stadium will play a key role in driving growth and enhancing customer engagement within the Stadium’s Tourism and Attractions business. This includes overseeing the promotion of various tourism products, increasing sales, and identifying new opportunities to elevate Optus Stadium’s status as a top-tier destination for both local and international visitors.

Optus Stadium is looking for an ambitious and experienced professional to take on the role of Tourism and Attractions Manager. This is your chance to lead innovative tourism experiences and create lasting memories for visitors from around the globe.

Your focus will be:

• Direct the sales and business development program for the tourism business, expanding the current customer base through your knowledge of the local individual and group tourist landscape
• Deliver the end-to-end visitor experience for Tours at Optus Stadium
• Development of bespoke Tours products within each Tour to reach new target audiences, maximise commercial revenue and increase bookings
• Curation of the Optus Stadium Merchandise range, undertaking extensive research on product mix and pricing to structure the sales strategy

To be successful, you will have:

• Experience: A sales and business development background in the Australian tourism and/or entertainment industry, with previous exposure to attractions, events, or visitor engagement. Demonstrated sales and marketing experience in growing a retail entertainment or tourism product
• Strategic Thinking: A proactive approach to identifying opportunities and challenges in the tourism market. Clear capability to develop and implement strategy that delivers on key business objectives
• Creativity: A knack for creating innovative experiences and products that captivate diverse audiences
• Communication: Exceptional interpersonal skills to build strong relationships with permanent and casual staff, partners, stakeholders, and customers

What we offer:

• Competitive salary and wellbeing benefits
• Free Parking. Direct Public Transport links
• Discounted On-Site Café
• Career Growth: Gain valuable experience in a fast-paced, dynamic environment
• Meaningful Work: Contribute to creating unforgettable experiences
• Team-Oriented Culture: Collaborate with passionate individuals to deliver world-class event

If you are excited by the opportunity to add value to a high performing team, tasked with delivering a truly fans first experience, then we would love to hear from you.

While standard hours are 8.30am to 5.00pm, the nature of the event industry means that you will be required to work outside these hours particularly around events being held at Optus Stadium and Stadium Park.

Applications close Friday 31st January 2025. Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found a suitable candidate.

You will require full working rights in Australia in order to be successful in this role.

We thank you for your interest in VenuesLive at Optus Stadium and look forward to receiving your application.