Trainee Parts Interpreter

For more than 60 years, the McIntosh Group has set the benchmark in equipment management solutions, providing customers across Australia with unrivalled support in the agricultural, construction and grounds care machinery industries.

As part of the McIntosh Group, Purcher International has developed an enviable reputation as a trusted and respected, Agricultural and Construction Machinery dealership.

Due to ongoing business growth, we are seeking a highly motivated Trainee Parts Interpreter.

A Parts Interpreter’s primary responsibility is providing customer service and expanding sales opportunities to existing and potential customers and therefore you need to share the same value as we do in providing outstanding customers service.

If you do not have experience but want to learn this role, then joining as a Trainee Parts Interpreter will offer great development and career opportunities.

What you’ll be doing:

• Maintain positive customer relationships
• Analyse existing/potential customer parts needs
• Provide accurate information to customers and internal staff
• Assist with merchandising displays
• Participate in stock takes
• Ensure the swift resolution of customer problems and complaints
• Seasonal Saturdays & on-call roster

About you:

• Ability to work Saturdays (roster basis) and outside normal hours during peak seasons
• Be a supportive team player with a can-do attitude and strong customer service values
• Have good time management and organizational skills
• Ability to learn and adapt to new systems and technology
• Good problem-solving skills and ability to multitask and prioritise
• Ability to interpret a technical diagram (desired but we can teach you!)
• Experience in a similar role with agricultural machinery or a service background could be advantageous
• Forklift licence (desirable but not essential)

What’s on offer:

• Competitive salary
• Up to 10 days additional leave per year
• Great team environment
• Supportive culture with a focus on development

Update your resume to demonstrate your current experience and hit “Apply for this job” today.
To apply email hr@mcson.com.au with your CV.

To discuss the role and your options, contact Suzanne for a confidential discussion.

Suzanne Brennan
People and Development – McIntosh Group
(08) 9475 1673
hr@mcson.com.au