Training Representative

Are you ready to lead, train, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a Screening Contractor Training Representative (SCTR).

As an SCTR, you'll be responsible for delivering training following company guidelines. This position also includes coaching, mentoring, and assisting in re-certification.

Job Responsibilities (including but not limited to):

• Delivers on-the-job training (OJT), refresher courses, practical exams and other security and customer service training
• Monitors tests and assessments of screening employees, including supervising practical skills development sessions
• Implements training for new employees, and supports the new hire orientation program
• Delivers performance improvement program training
• Provides checkpoint and oversight support, as needed, and provides recommendations on certification maintenance
• Provides coaching, correction, and overall feedback to Screening Officers. Intervenes immediately if a part of a screening process was not completed, or if critical processes were performed incorrectly
Demonstrates a positive partnership with our client to support training programs

Qualifications:

• High school diploma or equivalent
• Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, with no PERs
• Must meet the minimum training standards as per the client’s expectations
• Excellent communication and interpersonal skills
• A strategic mindset with the ability to drive results in a dynamic environment

Employment Details:

• Employment Type: Temporary
• Location: Montreal Airport (YUL)

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

AVMTL

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Customer Service Representative, Training, Temporary, Customer Service, Operations, Contract