Transportation Coordinator (Remote)

• Scheduling and dispatching rides to drivers and matching up to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying rider pickup information or other messages to and from customers, supervisors and drivers or emergency personnel as needed
• Quickly learning our process of phone call support mixed with dispatch software
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Preparing daily work such as scheduling last-minute ride changes to our driver network
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed with our software application

Qualifications:

• Multi-tasking while prioritizing the rides is the top skill for this role
• Excellent phone etiquette and experience with phone-based customer service or support.
• Software platform technologies for tracking information and ride dispatching
• Proven experience in scheduling, dispatching, or customer service roles.
• Ability to work effectively under pressure, managing multiple requests and prioritizing accordingly.
• Strong organizational skills and attention to detail in managing records and work requests.

Job Type: Full-time

Pay: Php50,000.00 per month

Application Question(s):

• What experience do you have in the healthcare/transportation industry?

Experience:

• Virtual Assistant: 2 years (Required)

Work Location: In person