Verizon Customer Service Associate

Recently partnering with one of the top names in the telecommunications industry, we are seeking motivated Verizon Customer Service Associates to join our exceptional team in creating a top of the line customer experience. We are looking for results-driven individuals with outgoing personalities who enjoy building relationships with clients and are looking for a fulfilling career.

If you have a passion for selling, thrive in a fast-paced environment and are highly motivated this role is a perfect fit for you. We help our clients raise brand awareness through the use of various sales techniques. Our goal is to teach and train this individual on business development and client relations so they can learn all about what we have to offer. Our Verizon Customer Service Associate is the face of the brand. The Verizon Customer Service Associate will use their skills of communication, strategy, and adaptability to drive brand awareness and boost customer acquisition. Responsibilities of the Verizon Customer Service Associate include reaching out to existing and potential customers, generating sales leads, building, and maintaining relationships as part of a coordinated sales strategy

What You Will Do As A Verizon Customer Service Associate:

• Arrange meetings with client-generated leads to present possible service options available to customers and close sales
• Utilize a consultative approach with customers to build trust and rapport in order to maintain a positive business relationship
• Collaborate with other Verizon Customer Service Associates to discuss new and advanced sales strategies
• Research and report new territories, creating an analysis of customer demographics and prominent service issues in the area
• Familiarize yourself with up-to-date knowledge of products and services, promotions, pricing, and plans
• Establish relationships with new and existing customers

Qualities Of A Successful Verizon Customer Service Associate:

• Organized - Plan, prioritize, and set goals. With so many moving parts, organization is the key to staying on task and setting yourself up to excel in the future
• Persistent - We need ambitious team members who take initiative and embrace the grind. In the face of adversity, you take action!
• Optimistic - Focus on the results you can achieve, find opportunities in any given situation, and approach tasks with a positive attitude
• Passionate - Desire to continuously learn and grow within the industry with the eagerness to reach your full potential
• Consistent - Discipline to do the same thing with the same level of dedication repeatedly to maintain high-level performance
• Creative - Ability to craft unique strategies and convey innovative solutions to promote products and services

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Professional development assistance

Compensation Package:

• Bonus opportunities
• Commission pay
• Performance bonus

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Redwood City, CA (Preferred)

Work Location: In person