Virtual Medical Assistant

Job Title: Virtual Assistant
Company: Caring Hearts Psychiatry Inc.
Job Type: Full-Time (Remote)
Location: Louisana - Remote (U.S.-based preferred)

About Us:
Caring Hearts Psychiatry Inc. is a leading provider of accessible and compassionate telehealth services. Our mission is to deliver high-quality care through innovation and dedication. As we grow, we are seeking a reliable and proactive Virtual Assistant to join our dynamic team and support our clinical operations.

Position Overview:
We are looking for a detail-oriented and personable Virtual Assistant to manage patient communications, scheduling, and provide administrative support to our clinical and billing teams. The ideal candidate is tech-savvy, organized, and capable of multitasking in a fast-paced environment.

Key Responsibilities:

• Answer incoming phone calls and respond to patient inquiries in a courteous and professional manner
• Handle new patient inquiries via phone and email
• Schedule and confirm patient appointments
• Support the clinical team with administrative tasks
• Perform appointment callouts for the upcoming day and week
• Maintain up-to-date schedules for clinicians
• Assist with medical billing processes
• Support credentialing tasks for providers
• Perform other administrative duties as needed

Qualifications:

• Proven experience as a virtual assistant, medical receptionist, or similar administrative role
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to work independently and manage multiple tasks efficiently
• Experience with telehealth platforms, EMRs, or healthcare scheduling software preferred
• Familiarity with medical billing and credentialing is a plus
• High-speed internet and a quiet, professional work environment

What We Offer:

• Competitive compensation
• Flexible work-from-home schedule
• Opportunity to be part of a growing telehealth team
• Training and support for continuous development

How to Apply:
Please submit your resume to: veronica@chpsychiatry.com

Job Type: Full-time

Pay: $7.90 - $8.00 per hour

Schedule:

• Monday to Friday

Work Location: Remote